Dhaka Head Office
House 18, Level 6, Road 12, Banani, Dhaka 1213. Open 9:00 AM to 7:00 PM, Sunday to Thursday.
Handles account access, app setup, and document checks.
60x Support for Bangladesh Players
Need 60x Support fast? This page lists the main contact routes, office details, and help center options used by players in Bangladesh. Dhaka users often start with bKash or Nagad questions, while others just want a quick answer before they go back to the app.
Download the 60x App Go to 60x Login
60x Contact details from the help center
The contact page is built for quick checks. It points to the help center, office network, and support channels without making users hunt around.
Chattogram Service Desk
Plot 7, CDA Avenue, Agrabad, Chattogram 4100. Open 10:00 AM to 6:00 PM, 6 days a week.
Handles login help, device issues, and local account questions.
Khulna Support Point
43 KDA Avenue, Khulna 9100. Open 9:30 AM to 5:30 PM on weekdays.
Handles app guidance, payment checks, and service updates.
Sylhet Help Desk
14 Zindabazar Road, Sylhet 3100. Open 10:00 AM to 5:00 PM, Sunday to Thursday.
Handles help center requests, account recovery, and onboarding.
60x Support channels that users actually use
Most users pick the fastest channel, then move on. That usually means in-app chat, email, or a direct phone line when the issue feels urgent.
In-app chat
Best for quick questions inside the 60x App. Replies usually come in under 10 minutes during busy hours.
Email help desk
Useful for account checks and message history. Add your registered phone number so the team can find you faster.
Phone support
Good for users who want a live conversation. Dhaka callers often use this for urgent login and app access issues.
Simple steps to reach 60x Help
Support works best when the message is short and clear. A few details at the start save time for both sides.
- Open the 60x Login page if your account needs access help.
- Check the 60x App download guide if the app is not opening on Android.
- Share your city, device model, and the time the issue started.
- Include a screenshot if the problem is on the screen.
What to send first
- Registered phone number
- Bangladesh city name
- Short issue summary
- Screenshot or error line
Local payment questions from Bangladesh users
Many contact requests come from users asking about bKash, Nagad, or Rocket. Those questions usually get sorted faster when the message includes the transaction time and the amount in BDT.
Some Dhaka users also mention slow mobile data or older phones. That helps the support team give practical advice instead of a generic reply.
What people say about 60x Contact
"I got a reply inside 12 minutes." That was the common line from a Dhaka user after a login issue.
"The help center answer matched my screen." A Chattogram user said it saved a full support call.
"They asked for the right details first." A Sylhet user liked that the follow-up was short.
"bKash questions were handled clearly." That came up often in local feedback.
"The office list made things simple." Users liked having city-based contact points.
"The app link was easy to find." Several users moved from support to the download page right away.